HR Operations Specialist I

• Manage HRIS; process OPD claims, leave management, self-service queries, insurance, employee confirmation, and employee information verification.
• Support a diverse variety of HR operations projects that range significantly in size and complexity.
• Processes employees' data according to the data privacy legal framework.
• Keep up with labor legislation updates and alert the primary supervisor accordingly.
• Handle the queries and concerns raised by employees.
• Enroll new employees by issuing forms and applications; and verifying completion.
• Provide information by answering communications and referring special communications to the appropriate person.
• Obtain and orient temporary help by forwarding requirements and criteria to temporary services; and providing information and directions.
• Maintain human resources records by managing applications, résumés, and applicant logs
• Verify the candidates' background by contacting references.
• Help employees by explaining benefit programs.
• Avoid legal challenges by complying with legal requirements.
• Maintain manager and employee confidence by keeping human resources information confidential.
• Update job knowledge by participating in educational opportunities; and reading technical publications.
• Accomplish human resources and organization missions by completing related tasks as needed.
• Responsible for sharing customized reports to multiple departments depending on their requirements

• Bachelors' degree in Human Resources or relevant field.
• 1 - 3 years of working experience in relevant fields.
• Knowledge of database software, email systems, and office software.
• Excellent communication and interpersonal skills.

• Friendly and professional demeanor.
• Good organizational skills.
• Advanced knowledge of employment law.
• Empathy and an approachable demeanor.
• Attentiveness and honesty.

• Exhibit Respect and Trust: Respect others by recognizing and sincerely acknowledging their humanity, worth and significance. Build and maintain trust by acting with honesty and integrity.
• Master the Craft: Develops expertise in domain knowledge and technical foundations continuously and ever increasingly. Become an expert at developing and executing what is expected in one's role
• Own the Work and the Results: Commits to action and assumes responsibility and ownership for own performance and the associated outcomes. Takes initiative and ownership to drive results and accountability for commitments
• Focus on Client Experience: Focus on solving real customer problems and delighting them with great experiences and products
• Work Collaboratively Others: Works positively and collaboratively in a team to achieve team goals and successes; works to unblock others and lives the company value of “one team one dream”
• Manage Ambiguity and Complexity: Demonstrate resilience and composure, get things done despite challenges and maintain performance levels in pressured, adverse and uncertain environments. Handle risk, complexity, and dependencies effectively, pragmatically in a timely manner

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