Account Receivable/ Renewals Executive

7Vals

Lahore, Punjab
Permanent
Full-time

1 month ago

Renewals executive is the key to ensuring recurring revenue. Responsible will help the Customer Success Team improve efficiency, simplify operations, and streamline renewals discussions with customers bringing company AR under 90 days.ResponsibilitiesAs a Renewals Executive, your duties will include: * Enhance customer retention through proactive planning, management, and execution of the renewals with customers and Finance team

Own and drive the renewals process in collaboration with Sales, Customer Success, and Finance.
Facilitate payment of invoices due by sending reminders and contacting clients
Identify and manage renewal risks and expansion opportunities, maintaining accurate forecasts of upcoming renewals
Be accountable for organizational KPIs, on-time renewals, and customer satisfaction
Work on projects and initiatives both within and across the team

Minimum Requirements * Able to establish rapport, trust, and credibility with customers

Excellent verbal and written communication skills
Customer service orientation and negotiation skills
Keen attention to detail
Thrives in a fast-paced, dynamic environment and can work independently and as a team
You share our values and work in accordance with those values.
Related sales or related customer experience (examples SDR, BDR, sales ops, CSM)

7Vals

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