Patient Screening & Call Center Executives
- Karachi, Sindh
- Permanent
- Full-time
Employment Type: Full-timeAbout the RoleWe are urgently seeking 3 Patient Screening & Call Center Executives to join our team. The role involves handling inbound and outbound calls with patients, asking pre-defined screening questions, and logging accurate patient details. Since our clients are based in Utah and Las Vegas, excellent English communication with a neutral accent is mandatory.Key ResponsibilitiesAnswer and make calls promptly and professionally.Ask patient screening questions based on provided scripts/guidelines.Accurately record patient information in the system.Ensure high standards of communication, empathy, and confidentiality.Collaborate with team members to meet daily/weekly targets.RequirementsFluent English communication skills with a neutral accent (mandatory).Prior experience in call center, healthcare BPO, or patient coordination preferred.Ability to handle sensitive patient information with discretion.Strong listening skills, attention to detail, and patience.Basic computer literacy (MS Office, data entry).Willingness to work on shifts aligned with U.S. time zones (Utah/Las Vegas).Compensation & BenefitsCompetitive salary with performance-based increments.Night shift allowance.Transport facility for female staff / allowance for male staff.Medical health insurance.Employees Old-Age Benefit Institution (EOBI) coverage.Paid time off and public holidays.Skill development support and learning resources.Inclusive and collaborative team culture.Company-sponsored social events and activities.Powered by JazzHR