Staff/Senior Consultant MS Dynamics 365 + CRM/CE + CoE & CoP

Pakistan
Permanent
Full-time

1 month ago
Apply easily

Company Overview10Pearls is an end-to-end digital technology services partner helping businesses utilize technology as a competitive advantage. We help our customers digitalize their existing business, build innovative new products, and augment their existing teams with high-performance team members. Our broad expertise in product management, user experience/design, cloud architecture, software development, data insights and intelligence, cybersecurity, emerging tech, and quality assurance ensures that we are delivering solutions that address business needs. 10Pearls is proud to have a diverse clientele including large enterprises, SMBs, and high-growth startups. We work with clients across industries, including healthcare/life sciences, education, energy, communications/media, financial services, and hi-tech. Our many long-term, successful partnerships are built upon trust, integrity, and successful delivery and execution.Role
We are seeking a highly skilled and experienced Microsoft Dynamics CRM/CE (Customer Engagement) Consultant to join our team. As a CRM/CE Consultant, you will be responsible for designing, implementing, customizing, and maintaining CRM solutions using Microsoft Dynamics 365 (formerly Dynamics CRM)Responsibilities

Collaborate with clients to understand their business requirements and design scalable CRM solutions using Microsoft Dynamics 365 CE.
Lead the implementation process, including configuration, customization, data migration, and integration with other systems.
Develop custom workflows, plugins, custom entities, and scripts to extend the functionality of Dynamics 365 CE.
Integrate Dynamics 365 CE with other business applications and systems, ensuring seamless data flow and interoperability.
Provide training to end-users and administrators on how to use Dynamics 365 CE effectively. Offer ongoing support and troubleshooting assistance as needed.
Create detailed technical documentation including solution design documents, configuration guides, and user manuals.
Perform thorough testing of CRM solutions to ensure they meet quality standards and fulfill business requirements.
Stay updated with the latest features and updates in Microsoft Dynamics 365 CE. Continuously improve your skills and knowledge through training and certifications.

RequirementsBachelor’s degree in Computer Science, IT, or related field. Certifications in Microsoft Dynamics 365 (MB-200/MB-210) and Power Platform (PL-400/PL-600) are a plus.5+ years of experience with Dynamics 365 CRM/CE including implementation, customization (forms, views, workflows, plugins using C#/.NET), and system integrations via Azure Logic Apps, Power Automate, or custom APIs.Proficient in Power Platform: Power Apps (Canvas & Model-Driven): App design, custom controls, connectors, performance tuning.
Power Automate: Cloud/desktop flows, error handling, scalable integrations.
Power BI: Report/dashboard creation, DAX, data modeling, and workspace governance.
Dataverse: Schema design, relationships, security model, and data handling.Hands-on experience with ALM & DevOps: Solution management, Git-based source control, Power Platform Build Tools, and Azure DevOps pipelines.Strong grasp of Governance & Admin: Power Platform Admin Center, DLP policies, CoE Starter Kit analytics, environment strategy, licensing, capacity, and audit logging.Technical expertise in custom development: Power Fx, JavaScript, TypeScript, .NET/C#, custom connectors, Azure Functions, Logic Apps, and API integrations.Integration experience with SharePoint, SQL Server, Microsoft 365, Dynamics 365, REST APIs, Webhooks, and ETL tools like Azure Data Factory.Familiarity with telemetry, usage KPIs, and CoE dashboard customization.Experience mentoring citizen developers, writing internal how-to guides, and engaging in internal/external Power Platform communities.Strong problem-solving, communication, and collaboration skills; able to work independently and with cross-functional teams.Powered by JazzHR

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