Call Center Agent
TekRevol
- Karachi, Sindh
- Permanent
- Full-time
Tekrevol is a leading mobile app development company dedicated to providing businesses with reliable technological solutions. We have helped countless entrepreneurs achieve their goals and drive results by creating top rated mobile apps and websites.
As a global company, our aim isn’t just to create digital solutions but to help businesses achieve sustainable growth and scalability. Our teams and networks stretch across the United States, and have extended its reach to Ukraine & the Middle East.Job Description:
We are seeking a motivated and enthusiastic Call Center Sales Agent to join our dynamic team. As a Call Center Sales Agent, you will be responsible for promoting and selling our innovative Restaurant tech product to potential customers over the phone. You will play a crucial role in driving sales, building customer relationships, and contributing to the growth of our company.
- Contact potential customers via telephone to introduce our food tech product and its benefits.
- Effectively communicate product features, pricing, and promotions to generate interest and secure sales.
- Listen to customer needs and provide appropriate solutions, addressing any questions or concerns they may have.
- Meet or exceed sales targets and quotas set by the company.
- Maintain accurate records of all sales activities and customer interactions in the CRM system.
- Follow up with leads and prospects to nurture relationships and close sales opportunities.
- Collaborate with team members and sales managers to optimize sales strategies and achieve collective goals.
- Stay updated on industry trends, competitor products, and market developments to effectively position our product in the market.
- Provide feedback to management on customer preferences, market trends, and areas for improvement.
- Fresh or 1 year experience with a bachelor’s degree in a related field
- Proven experience in sales, preferably in a call centre or telemarketing environment.
- Excellent communication skills, both verbal and written.
- Strong persuasive and negotiation abilities.
- Ability to work well in a fast-paced, target-driven environment.
- Familiarity with CRM software and sales processes.
- Positive attitude, resilience, and a passion for sales.
- Knowledge of the food industry or Restaurant tech products is a plus.
- Healthcare coverage (OPD + IPD for employee, spouse, and children – after probation completion)
- Provident fund (after probation completion)
- Performance-based bonuses
- Bi-Annual performance-based evaluation
- Pick & drop facility for females (from day one)
- Paid Leaves - Casual/Annual/Sick (after probation completion)
- Follow US Federal leaves