Patient Service Representative
Hire My Tech
- Karachi, Sindh
- Permanent
- Full-time
- You will be scheduling/canceling the appointments.
- Recalling patients to schedule the future appointments.
- Responding to them via email or live chat option and helping patients to connect with the provider.
- You would have to complete the patients file in the EMR system and upload the documents before their first appointment.
- You will be communicating with other team members to forward requests and resolve patients' concerns regards to any department.
- PSR will be the first interaction with the patient so its important to have good communication skills with a better understanding.
- Behavior should be welcoming to give them the best experience with the facility.
- US/UK based call center for healthcare: 2 years (Preferred)
- English (Preferred)