
Senior Inquiry Officer
- Karachi, Sindh
- Permanent
- Full-time
Value (CUSTOMER CENTRIC + ENERGIZED)Builds High Performance Team
(Value = Respectful / Energized)BUILDS HIGH PERFORMING TEAM
Value (ENERGIZED + RESPECTFUL)DRIVES CHANGE
Value (ENERGIZED)INTERNAL & EXTERNAL STAKEHOLDER MANAGEMENT
Value (CUSTOMER CENTRIC + RESPECTFUL)MENTAL AGILITY
Value (ENERGIZED)SELF AWARENESS
Value (ACCOUNTABILITY)SafeArea of Responsibilities
- Lead and manage domestic inquiries as per company policy and labor laws.
- Collect and analyze evidence; maintain proper documentation.
- Conduct interviews with complainants, accused, and witnesses.
- Prepare detailed, factual inquiry reports with findings and recommendations.
- Ensure confidentiality, impartiality, and due process.
- Excellent written communication skills in both Urdu and English for preparing bilingual documents and reports.
- Proficient in MS Office (Word, Excel, PowerPoint) for documentation and reporting.
- Ensure proper record keeping and maintenance of inquiry-related files and documents.
- Possess strong legal drafting skills for preparing notices, reports, and related documents.
- Demonstrate effective presentation skills for internal briefings and disciplinary review meetings.
- Represent the organization in court or legal proceedings, when required, on behalf of the management.