- Interfaces with key stakeholders across Daraz Ventures, also acts as interface between Daraz and the 3PL & 3PL’s teams
- Drives strategic reviews and analysis with 3PL teams to understand capacity & financial opportunities and risks
- Ensures the 3PL is meeting Daraz Performance Management expectations. Drives KPI reviews with 3PL and ensures they have appropriate action plans
- Ensure the 3PL is managing their Daily Operations in alignment with Daraz priorities and needs.
- Reconciles information between the 3PL & Daraz systems, develop and follow up on APIs roadmap and implementation
- In partnership with key operational leaders within the organization implement the vision and business processes
- Drive continuous improvement and cost reducing innovation while ensuring a high-level service quality
- Oversee reporting on key metrics such as cost per package, delivery success rate percentages. Continually assess current service performance levels and trends and take timely action to remove performance barriers.
- Build a strong partnership with internal customers through regular and consistent professional communication, problem solving, and relationship building. Promote collaboration, coordination, and teamwork across organizational boundaries.
- Strong interpersonal, research and analytic skills.
- Relevant experience with a known organization.