Customer Relationship Officer
Smart Resources
- Islamabad
- Permanent
- Full-time
- Effectively communicate with customers to understand their needs and demands
- Answer customer support queries and calls in a professional manner
- Research required information using available resources
- Accurately manage and resolve customer issues
- Route calls to the appropriate resource
- Adhere to standard operating procedures required by the process and organization
- O Levels/Matric or above
- Excellent English Written and Verbal Communication to effectively liaise with the stakeholders of the region
- Able to use computer and office programs.
- Strong interpersonal skills. Sales representatives need a mix of both verbal communication and listening skills
- Time Management
- Priority Setting
- Self-Motivated
- Professional Approach
- Empathy and hospitality
- Work in a company with a solid track record of performance
- Attractive Salary & Benefits
- Work alongside & learn from best in class talent