Fraud Data Analyst
Delivery Hero
- Karachi, Sindh
- Permanent
- Full-time
- As one of the brains behind our customers' operations, you will be responsible for the performance analysis, optimization and process design of fraud detection systems and frameworks
- You will lead towards designing in best in class service functions to address customer segmentation based on fraudulent refund and cashloss
- You'll be in a highly data-driven role working investigating patterns, conducting risk analysis, and proposing solutions to create new logics or modify existing ones with a key focus on user experience
- You'll be adept at managing stakeholders, be it the city or functional managers or vendors to influence business goals with the ultimate purpose to reduce fraud
- You'll be required to be deeply involved with our Shared Service Centre in Malaysia to collaborate, understand and implement our regional and global best practices
- Every day you would be consistently contributing to the current ecosystem by improving processes, raising the bar with high quality work and establish automated controls for growth and innovation
- Bachelor's degree program in STEM from a reputable institution, Masters is a plus.
- Several years of experience in analytical roles involving risk or cost optimization related strategy. Analytical mindset is a must. Exact role can vary depending on experience.
- Expertise in SQL and Python knowledge is a must, Git / DBT is a plus
- You are comfortable using business intelligence tools (e.g. Tableau, Google Data Studio).
- You are proficient in segmentation, outlier detection and correlation via Excel, g-sheet or other tools.
- Highly organized and self-disciplined, able to work on multiple projects in a self-structured and well-prioritized way.
- Data-driven & with a keen eye on process improvement.
- Effective communication and interpersonal skills with a problem-solving attitude is the cornerstone of your personality.
- You must be adept at G-Suite.
foodpanda is part of the Delivery Hero Group, the world's leading local delivery platform operating in 70+ countries worldwideWhat's in it for you
- We are fast, like mind boggling fast! So if you're someone who loves ever changing goals and loves optimization, you're the right fit for us!
- We love people who can develop things from scratch, own them and then work on improving them.
- We love what we do, and we don't rest until we've achieved our targets. So if you're also someone who is driven until the dream is achieved, come join us!