Senior Product Designer

SmallWorld FS

Karachi, Sindh
Permanent
Full-time

2 months ago

Here at SmallWorld Financial Services, we know how important it is to be able to support friends and family from abroad. Put simply, we believe that the more people we can help transfer money to overseas family, friends and businesses, the smaller the world becomes.Our employees are as diverse as our customer base and we value the sharing of skillsets and cultures that come with a truly international company present in several countries.SmallWorld is one of the largest money transfer companies in the world. We have a network of over 360,000 pick-up locations and a global team of over 1000 people who are responsible for over 15 million worldwide transactions each year.Are you passionate about working for a global company that celebrates differences? Do you want to empower people and families to support each other regardless of distance?Then join us! Let's make this big world into SmallWorld.Purpose of role: ● As part of the Product Design team you will be instrumental in creating and evolving a top class User Experience across all of our Digital channels and into aligning it through out the company, to create a seamless Omnichannel Experience.
● You will lead a small group of skilled individuals on their daily UX and UI duties. This team will be responsible for delivering great User experience, clean User interfaces and a unified Visual Design
● You will be responsible for managing and organizing their work, also mentoring on how to approach design problems, solicit feedback and drive for impactful outcomes.
● You will organize and conduct workshops and research in order to get a better understanding of the presented challenges and to help and justify the decision making
● You will oversee all parts of the UX process, by using a Human centered approach and design thinking methodologies
● You will engage with stakeholders regularly, and build bridges and bonds with other teams, to ensure that projects move along smoothlyJoining as a Senior product Designer will enable you to:
● Help us further develop SmallWorld by discovering user needs and turning them into product design solutions, providing amazing experiences and values for users.
● Be a part of a self-organising, cross-functional team.
● Uncover user needs by conducting user research sessions or performing usability testings. Draw conclusions based on data and present them to the team.
● Have a real impact on product features and roadmap together with your team.A bit about you:
● You have at least 5 years experience from a similar leading role within B2C, SaaS or B2B
● You are fluent in English, both written and verbal.
● You are a generalist, who is not only capable of doing research but who also has a good mix of UX and UI skills ( from discovery to hi-fidelity) and is passionate about it.
● You have nice portfolio presenting processes & outcomes
● You have the ability to independently plan, conduct, and draw conclusions from solution validations, exploratory user research sessions, usability testings, or other qualitative ways of uncovering user needs, attitudes and pain points.
● You effectively articulate concepts, ideas, and processes through sketches, wireframes, storyboards, prototypes, user flows, and the like.
● You are a people's person: it is key for this role to have a fluent and easy going communication with different parts of the business
● You are a lead to your team, mentoring junior fellow designers and growing them into the role
● You are experienced working with Design Systems as well as in deriving decisions based on data. Also, we will appreciate practical experience with building, maintaining, and updating Design Systems. Our tool of choice is Figma.

SmallWorld FS

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