Customer Sales Representative
Smart Resources
- Islamabad
- Permanent
- Full-time
- Attractive Salary package
- Attractive incentives and bonuses
- 5 working days (Saturdays and Sundays are off )
- Fuel Allowance
- Free lunch, Refreshments
- Medical insurance
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- You have at least 1 year experience within a Telesales role, ideally within the the Financial Services Industry industry.
- You are adaptable and thrive in changing environments
- You are a strong networker & relationship builder
- You are highly goal driven and work well in fast paced environments
- Fluency in the English Language.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
- Opportunity within a company with a solid track record of performance
- A role that offers a breadth of learning opportunities
- Attractive Salary & Benefits