Team Lead, Annotations

• Create an inspiring team environment: Managing a team of up to 20 employees (called a POD). Keeping their morale and motivation high and truly being there for them in their need. This also includes ensuring a strong pod culture where everyone's ideas are respected and heard.
• Effective Communication Skills: Conducting weekly sessions with the entire POD and biweekly sessions with individual team members. Exceptional verbal, written, and interpersonal communication skills and strong follow-ups.
• Stakeholder Communication: You'll be working with Product, Engineering, and R&D on side projects. You'll be getting in-depth knowledge of the product and processes and you are responsible for translating the relevant information to your POD members.
• Hierarchical communication & collaboration: Collaborating with the team Coordinator to discuss team performance, performance metrics, and team member issues, ensure that things run smoothly.
• Training and development: Identify the training needs and assist every POD member.
• Team performance assessment: Assessing individual performance of team members and overall performance of the team/POD. Accountable for driving your team's performance to consistently meet or exceed quota and activity expectations.
• Two-way feedback: Gathering feedback and ideas from team members about new additions or changes to the pre-existing processes. This will help ensure continuous improvement in processes.
• Build and maintain a productive and Fun Team: Organizing/managing social activities for/with team members. Ensuring a healthy team environment with team bonding activities and fun.
• Helpfulness & approachability: Help and resolve problems of team members. Conflict resolution, if one ever arises. Should be passionate about people management and have a keen eye for understanding motivation and drive within others.
• Work under pressure: Ability to work under pressure, managing multiple projects in parallel, often under tight deadlines.
• Leave Management: The processes and policies of managing employee time-off requests, such as vacation, holidays, sick leave, and parental leave.

• Preferable - BS in Engineering (Computer Science, Information Systems, or related field) and/or Business.
• Previous experience in a similar role, ideally with a background in product or project management..
• Strong knowledge of the company's products and processes.
• Ability to translate and communicate complex information to team members.
• Must be a people person, with thorough troubleshooting skills.
• Possess excellent leadership skills and people management skills Organizational, time management, and decision-making skills.
• Effective team-building and morale-boosting capabilities.
• Empathy and the ability to understand and motivate team members.
• Exceptional verbal and written communication skills.
• Strong analytical and interpersonal skills.
• Ability to provide strong follow-up and feedback to team members.
• Strong time management and stress management skills.
• Must possess a diagnostic approach to assist our internal stakeholders.
• Ability to think out of the box.
• Ability to manage multiple high-priority tasks simultaneously and work independently with limited supervision.
• Knowledge of SQL and G Suite

Motive Technologies