
Technology Consultant (Pakistan)
- Lahore, Punjab
- Permanent
- Full-time
- Investigates LO Business’ operational needs and problems, and opportunities, contributing to the recommendation of improvements in automated and non-automated components of new or changed processes and organization
- Assists in defining acceptance tests for these recommendations
- Defines and manages scoping, requirements definition and prioritization activities for small[1]scale changes and assists with more complex change initiatives
- Follows agreed standards, applying appropriate techniques to elicit and document detailed requirements
- Provides constructive challenge to stakeholders as required
- Prioritizes requirements and documents traceability to source
- Reviews requirements for errors and omissions
- Provides input to the requirements baseline
- Investigates, manages, and applies authorized requests for changes to base-lined
- Assists in the configuration of software and equipment and the systems testing of platform[1]specific versions of one or more software products
- Documents faults, implements resolutions and retests to agreed standards
- Identifies and resolves issues with applications, following agreed procedures
- Uses application management software and tools to collect agreed performance statistics
- Carries out agreed applications maintenance tasks
- Global Tech
- Local LO Pakistan’s Business
- Global Sourcing Business
- HR Management
- University degree or above in IT-related disciplines
- Proficient spoken and written command of English
- At least 10 years of IT experience, preferably in supporting Sourcing business processes for Apparel and A&G
- Exposure in factory IT environment with experience in working with T1 and/or T2 suppliers for Sourcing applications support
- Extensive hands-on experience and knowledge in Power Platform development, including Power Apps (Canvas App), Microsoft Flow (Power Automate), as well as other tech tools that may create a better integrated solution
- Expertise in advanced report generation and dashboard development using Power BI for business users
- Solid background and knowledge of API development and integration
- Proven track record in IT infrastructure, especially networking, to address related technical topics as needed
- Proficient in using Jira, Confluence, and Aspen for project, incident and knowledge management
- Familiar with application rollout processes including DEV, UAT, and PROD environments
- Well-rounded IT experience capable of taking a holistic view in IT to offer consultancy services to LO Business in bridging gaps and resolving issues among cross-functional Tech teams
- Able to provide 1st and/or 2nd level user support for Sourcing applications as needed.
- Experience in working with a geographically diverse team with strong cultural awareness
- Participated in projects with people from other functions/markets