International Sales Lead - Plutus21 Capital
Qureos
- Karachi, Sindh
- Permanent
- Full-time
- Conduct business-to-business (B2B) calls to actively present and sell our digital marketing products and services.
- Handle inbound calls with a focus on understanding the prospect’s specific needs and effectively presenting the value proposition of our products/services.
- Identify and capitalize on upselling opportunities, actively developing cross selling and upselling pipelines to increase revenue.
- Achieve monthly sales conversion benchmarks, ensuring consistent growth and target achievement. Maintain and develop relationships with existing customers, nurturing long term partnerships.
- Ensure timely follow-up with customers to strengthen business relationships and increase client satisfaction.
- Respond swiftly to customer inquiries, offering solutions and resolving any issues related to our products/services.
- Uphold a high level of service through friendly, efficient, and attentive interactions with customers.
- Maintain proactive communication, tracking and efficiently resolving customer issues.
- Provide swift and accurate responses to customer queries through various channels, including email and chat.
- Identify opportunities to build rapport and foster a deeper connection with clients, enhancing customer loyalty and satisfaction.
- Ability to read, write, and speak English fluently with a strong American or Neutral accent. '
- Proficiency in MS Office, particularly MS Excel (Spreadsheet).
- Demonstrated sales flair and enthusiasm for achieving targets.
- In-depth knowledge of Sales Operations, processes, and lifecycle.
- Flexibility to work in Full Time shifts, accommodating different time zones.
- Excellent communication skills, both verbal and written.