Bot Developer
- Lahore, Punjab Multan, Punjab
- Permanent
- Full-time
- Design, develop, and deploy AI-powered chatbot solutions using frameworks such as OneReach, open-source bots, Dialogflow, Rasa, Microsoft Bot Framework, or custom NLP pipelines.
- Integrate LLMs (e.g., GPT-4, Claude, LLaMA) into production-ready chatbot applications and fine-tune them as per business requirements.
- Build and refine conversational flows on low-code/no-code platforms.
- Improve intent recognition and response generation for enhanced user experience.
- Connect chatbots with enterprise systems (CRM, Microsoft Dynamics, third-party platforms) via APIs.
- Work closely with designers, product managers, and backend engineers to ensure smooth development and deployment.
- Ensure all chatbot solutions meet data privacy, compliance, and security standards.
- Proven experience with chatbot frameworks (OneReach, Microsoft Bot Framework, Dialogflow, Rasa, Watson Assistant, etc.).
- Professional experience of 3-5 years.
- Proficient in Python, JavaScript, or Node.js.
- Skilled with NLP/NLU tools and APIs (e.g., OpenAI API).
- Strong understanding of RESTful APIs, webhooks, and integration patterns.
- Familiarity with Docker, Kubernetes, and cloud platforms (AWS, Azure).
- Experience working with vector databases, embedding models, and retrieval-augmented generation (RAG).
- Experience in multilingual chatbot development.
- Hands-on knowledge of speech-to-text and text-to-speech technologies.
- Knowledge of AI agents and Model Context Protocol (MCP) - preferred but not mandatory.
- Prior experience using analytics tools (e.g., Google Analytics) for chatbot performance tracking.
- Understanding of prompt engineering, LLM fine-tuning, and LLM guardrails.