Software Implementation Specialist

Resourceinn

Lahore, Punjab
Permanent
Full-time

1 month ago

Job Description:JD’S Implementation SpecialistAbout the Role:We are seeking a highly motivated and detail-oriented Software Implementation Specialist to join our growing team. In this role, you will play a pivotal role in ensuring the successful deployment and adoption of our HRMS software for our clients. You will collaborate closely with clients to understand their unique needs, configure the software accordingly, and provide ongoing support throughout the implementation process.Responsibilities:

Work collaboratively with clients to gather and analyse their HRMS requirements in detail.
Achieve accuracy in gathering and documenting client HRMS requirements.
Perform seamless system installations and integrations, ensuring compatibility with existing systems and smooth data migration.
Provide expert technical support and troubleshooting assistance to clients during the implementation process, resolving issues efficiently.
Work collaboratively with internal teams, including technical developers and project managers, to ensure successful project delivery and client satisfaction.
Ensure timely resolution of complex technical issues by properly escalating them to the concerned developers

Qualifications:

Proven experience in Software implementation projects.
In-depth knowledge of leading HRMS platforms and configuration tools.
Excellent technical problem-solving and analytical skills.
Strong communication and interpersonal skills, both written and verbal.
Proficiency in Microsoft Office applications (Excel, Word).
Experience 1 - 2 years in related field.

What You Will Need to Succeed :

Client Handling
Client Requirements Gathering

What You Will Need to Know:

Contract Type: Permanent
Total Positions: 2

Resourceinn

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