System and Network Engineer
Info Resume Edge
- Lahore, Punjab
- Permanent
- Full-time
- Should have practical experience in DHCP, DNS, FTP, SMTP/POP/IMAP, VPN, and RMM.
- Manage Office 365 tenants which includes creating a user, troubleshooting email delivery service, creating a subscription and adding a license, an online archive of emails, and audit of emails.
- Experience in email security tools like Microsoft Defender and Proofpoint.
- Deploy email security policies in Microsoft Defender or Proofpoint.
- Manage SharePoint and work with users in auditing their rights for file permission.
- Manage active directory and create AD users, AD groups, and GPO.
- Configure the AD server and migrate AD from one server to another.
- Experience with RMM tools like ConnectWise, Ninja, or LabTech, etc.
- Should have the ability to write KBI in a document database like IT Glue.
- Should be able to in work on Windows computer independently to perform tasks like configuring static IP, Windows update, and Windows In place upgradation, editing a host file, deploy group policy.
- Deploy Windows server and required roles.
- Configure VPN access like Meraki VPN, L2TP
- Should have experience with Azure AD and configuration of policies in Azure AD.
- Syncing Azure AD with On-Premises AD
- Should have experience in the renewal of SSL and domains.
- Should be able to configure routers, switches, access points, VLANs, and VPNs.
- Should be able to troubleshoot any issue in the network.
- Experience with designing LAN / WAN topologies.
- Responsible for monitoring of network in different tools like PRTG or Auvik.
- Responsible for monitoring system performance, IT system operations, and storage utilization.
- Serve as a technical expert in system administration for complex operating systems.
- Plan for necessary hardware or software upgrades to support system growth.
- Design, implement, and maintain virtual infrastructure e.g., Hyper-V and VMWare according to the clients need.
- Experience of Citrix VDI solutions will be a plus.
- Will be a plus if knows script writing in Bash, Windows batch, PowerShell, or any other language.
- Will be plus if have experience in Linux servers. Skills and Experience Desired:
- BS or MS in IT, CS, SE or related filed.
- 3+ years of IT or related experience.
- Professional IT Certifications, such as: Microsoft MCP, MCITP, MCSA, or MCSE, CCNA, VMware VCP, AZ-104 , MS-300 / 301
- Interpersonal skills: such as telephony skills, communication skills, active listening, and customer care.
- Diagnosis skills of technical issues.
- Ability to multi-task and adapt to changes quickly.
- Service awareness of all organizations key IT services for which support is being provided.
- Understanding of support tools, techniques, and how technology is used to provide IT services.
- Typing skills to ensure quick and accurate entry of service request details.
- Self-motivated with the ability to work in a fast-moving environment.