Security Officer-Punjab

Lahore, Punjab
Permanent
Full-time

1 day ago

Description :General Position SummaryThe Security Officer will guide staff on matters related to safety and security, including travel, office safety, and security on a day-to-day basis. The Security Officer will be responsible for the proper implementation of Standard Operating Procedures (SOPs) related to all staff travel and security protocols. S/he will assist in assessing the security situation in the areas of programmatic interventions and establish a network for the collection of relevant information and support in assessing the risks associated with the areas of intervention.Essential Job Function: * Representation in Security Meetings

Serve as the primary security focal point, representing Mercy Corps (MC) in security coordination meetings with local authorities, law enforcement agencies (LEAs), humanitarian partners, and other relevant forums as required.
Ensure timely dissemination of security updates to internal stakeholders and actively engage in district and provincial-level coordination mechanisms.
Travel Protocols, Tracking, and Field Movement

Lead the review, implementation, and continuous improvement of travel protocols and security SOPs across all operational areas in Punjab.
Oversee and manage real-time tracking of mobile vans, program field teams, and individual staff movements, ensuring timely check-ins and travel clearances in coordination with LEAs.
Provide program and logistics teams with current information on travel routes, weather conditions, estimated travel times, stopover points, safe zones, and verified accommodation options.
Maintain an up-to-date contact list of LEAs and key checkpoint authorities for immediate reference during staff movements.
Ensure all staff movements are accurately recorded in the tracking system and that safety protocols are strictly followed.
Conduct pre-departure security briefings, ensure drivers are regularly trained, and verify that all vehicles are equipped with essential safety items, including first aid kits and fire extinguishers.
Field and Program Activity Coordination

Support program implementation in the field, ensuring that staff adhere to established safety and security procedures during all visits.
Maintain regular updates in the tracking tracker system and incident database, ensuring data accuracy and reliability.
Conduct routine safety and security checks at operational sites, including offices, warehouses, hotels, mobile/static locations, and guest accommodations, in collaboration with relevant teams.
Work closely with program focal points to embed security considerations into all stages of field activity planning and execution.
Incident Tracking, Coordination, and Response

Maintain and update a daily incident tracker that captures security developments, disruptions, and staff-related incidents across all operational locations.
Coordinate with law enforcement and relevant ground-level stakeholders during security events, ensuring timely protective actions for staff and organizational assets.
Facilitate prompt reporting, documentation, and escalation of all incidents in line with MC’s internal protocols and inform the Security Manager and relevant departments accordingly.
Ensure timely and transparent communication of potential threats (e.g., civil unrest, weather hazards, etc.) to all MC offices in Punjab.
Security Duties

Support the ongoing review, update, and enforcement of security SOPs in response to evolving contextual threats and risks.
Monitor and report real-time security developments in the province to the Security Manager and senior leadership.
Develop and manage security guard rosters, ensuring proper shift coverage and tracking leave schedules.
Ensure that all security equipment (e.g., CCTV, alarms, lights, extinguishers) across operational sites are functional and regularly maintained.
Conduct regular field visits for security assessments and risk analysis, providing practical recommendations to enhance safety.
Maintain and routinely update the staff communication tree, and ensure periodic testing for emergency response readiness.
Monitor public demonstrations, roadblocks, and other disruptions, and proactively advise staff accordingly.
Conduct regular reviews of the ‘Office Locking Register’ and share observations with the Head of Office.
Organize and facilitate periodic security drills and emergency preparedness exercises.
Deliver comprehensive safety and security orientations to all new hires, as well as ongoing refresher training for existing staff.
Trainings and Capacity Building

Coordinate and lead field safety training sessions, including driver safety workshops and incident preparedness activities.
Conduct trainings on card issuance, management systems, and secure communication protocols.
Ensure all team members are aware of internal reporting channels, emergency contact points, and basic self-protection strategies.
Develop and distribute context-specific safety handouts, quick-reference guides, and scenario-based training materials to field teams.
Reporting and Documentation

Maintain precise and up-to-date logs of daily staff and vehicle movements, sharing relevant details with the Security Manager and Administrative team.
Report and document any violations of security protocols, recommending corrective actions as necessary.
Compile weekly and monthly security reports, incorporating field assessments, risk evaluations, and incident summaries, along with strategic recommendations for improvement.

SAFEGUARDING RESPONSIBILITIES

Active Learning and Integration: Actively learn about safeguarding principles and practices, integrating them into your work. This includes identifying and mitigating safeguarding risks specific to your area of responsibility.
Upholding Values: Practice the core values of Mercy Corps, including respecting the dignity and well-being of all participants and colleagues.
Promoting Open Communication: Encourage an open and communicative environment within your team. Support staff members in reporting concerns through established channels, such as the Integrity Hotline and other reporting mechanisms.

Supervisory Responsibility· Security Guards – MC (Lahore Office)AccountabilityReports Directly To: Head of Office Punjab with technical reporting to Security Manager.Works Directly With: PIU Team with technical reporting to Country Security Manager.Accountability to Participants and StakeholdersMercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.Minimum Qualification & Transferable Skills

Minimum master’s degree (16 Years of education) from a recognized University
A minimum of 5 years of experience in the field of security, with security as a core responsibility. Experience with international non-governmental organizations (INGOs) will be preferred.
Experience in security management in emergency/disaster situations (including conflicts).
Clear understanding of matters related to safety and security and risk mitigation.
Good understanding of the geographical, social, and political context of Punjab.
Fluency in English, Urdu, and knowledge of the local languages of Punjab.
Computer skills in Microsoft Office applications
Excellent networking skills

Success FactorsMust have strong coordination, analytical, and problem-solving skills. Must be a team player, be able to work proactively. Must be adaptable and flexible. Should be able to work under stress. Time management is critical to the success of this program.Ongoing LearningIn support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and developmentTeam Engagement and EffectivenessAchieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.Equal Employment OpportunityMercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.Safeguarding & EthicsMercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the . We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).NOTE:

Only shortlisted candidates will be called for an interview.
The management reserves the right to accept or reject any or all CV(s) without assigning any reason.
Preference will be given to local candidates.

We are an equal employment opportunity employer, and females and transgender individuals are strongly encouraged to apply.Education : MastersExperience : 5 years: A minimum of 5 years of experience in the field of security, with security as a core responsibility.

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