DFS Executive
PMCL-JAZZ
- Karachi, Sindh
- Permanent
- Full-time
- Grasp deep knowledge of your work and how it contributes to the overall success of the company.
- Build contacts and understanding how to get the work done smoothly and efficiently.
- Review prior reports on sales trends and progress on daily and monthly DFS performance including but not limited to M Wallets, Cash In & DR
- Handle DFS Operations (Agent On boarding, Credit Monitoring etc.) along with Reporting & Analysis, regional promo design etc.
- Work with the team on the delivery of different reports / dashboards / tasks to the line manager on channel performance and support.
- Timely escalation of Channel Complaints as well as share resolution details with Sales Team
- Be involved in Franchise Documentation (Induction, Change of Ownership, Suspension, Termination)
- Develop and arrange Trainings for Franchise channel as per updated Business requirements.
- Backend support to DFS team for new partner’s induction
- Detailed analysis of the DFS business and highlight improvement areas to senior management
- Foreseeing the challenges and its impact on business and suggesting ways to overcome these challenges
- Daily monitoring of performance of franchise channel and retail channel
- Resolve operational issues of JAZZ cash in coordination with Mobilink bank
- Assign DFS/JazzCash credit to the selected franchises
- Ensures compliance with the defined timelines of targets and KPIs (domestic remittance (DR), cash-in, and mobile wallets) across the region
- Addressing the business queries raised by Sales team by sound and thorough analysis and recommendations
- We are looking for someone who is proficient in Ms Office especially Excel and has a strong reporting and analysis background. The ideal candidate should have good communication skills and should be able to make crisp presentations and present them in front of a variety of audience.
- We are looking for someone who is energetic, eager to learn in fast pace with high potential to learn and grow.
- Resilience, professionalism, maturity, responsibility and truthfulness are some of the other qualities that we expect from you. B.Sc/M.Sc or BBA/MBA from a reputable university will be an added plus.