We are looking for experienced Call Center Agents to join our team for a specialized healthcare project with Haleon. The ideal candidates will have a strong background in biological and pharmaceutical products and a proven ability to manage clear, professional communication with consumers.Handle call relay services to ensure smooth and efficient communication between consumers and Haleon representatives.Provide accurate information regarding pharmaceutical or healthcare-related inquiries.Document and update consumer interactions in the system promptly and accurately.Ensure all interactions meet professional and compliance standards.Collaborate with the internal team to address escalations or complex queries.RequirementsEducation: Pre-medical graduate with strong knowledge of biological and pharmaceutical products.Experience: Minimum 5 years of relevant experience in the pharmaceutical or healthcare industry.Language Proficiency: Excellent command of English and Urdu, both spoken and written.Strong interpersonal and communication skills.Ability to manage high call volumes with accuracy and professionalism.BenefitsOpportunity to work on a specialized healthcare project with a global brand.Professional work environment with growth opportunities.Market-competitive salary and benefits.