Expert, Quality (Fraud Analyst)

• Lead the execution of rider compliance strategies tailored for the Pakistan market, ensuring alignment with business objectives.
• Develop and enforce rules to minimize fraud and reduce cancellation-related costs, while upholding service standards.
• Conduct compliance-focused analyses to identify high-risk behaviors, fraudulent activities, and cash loss trends.
• Design and maintain automated alerts and dashboards to monitor rider performance, compliance breaches, and operational anomalies.
• Align operational processes with the company's cost reduction and service improvement goals, creating scalable and data-backed solutions.

• 1-2 years in logistics, operations roles or tech role.
• Proficient in SQL, Excel, and visualization tools (Tableau, Power BI, Looker).
• Strong analytical and stakeholder management skills.
• Detail-oriented, proactive, and adaptable to fast-paced environments.

Delivery Hero