Technical Support Specialist (Remote)

  • Islamabad
  • Permanent
  • Full-time
  • 1 month ago
Company: Venture SmarterLocation: RemoteJob DescriptionVenture Smarter is seeking a Technical Support Specialist to join our growing team. In this role, you'll be responsible for providing exceptional technical support to both our clients and internal teams. As a remote position, you'll have the flexibility to work from the comfort of your home while helping to solve technical issues, troubleshoot systems, and provide solutions to enhance the customer experience.To Apply:Head on over to search on Google for “Venture Smarter” then go to our Career page from the homepage - if you dare to aspire for better in your career!Key ResponsibilitiesProvide support for technical inquiries via phone, email, and live chat.Troubleshoot and resolve hardware, software, and network issues.Guide clients through system installations, configurations, and updates.Maintain detailed logs of support requests and solutions provided.Collaborate with the development and IT teams to improve system performance and support protocols.Stay up-to-date with industry trends and new technologies to enhance customer service.RequirementsProven experience in technical support or IT-related roles.Strong troubleshooting and problem-solving skills.Excellent communication skills, both written and verbal.Experience with remote work tools and customer service platforms.Ability to work independently and manage time effectively.BenefitsCompetitive monthly salary.Flexible work-from-home setup.Health and wellness benefits.Opportunities for career growth and development.Job Specificationis in search of talented and motivated individuals for the post of Technical Support Specialist (Remote) in the field of Customer Service in one of their office located in Islamabad - Pakistan. The ideal candidate should have technical support qualification and atleast 1 year of experience. The position require technical support, specialist, providing, internal, technical, solutions, customer experience, head, google, page, application, social media, communication, email, media, news, digital, journal, banking, check, support, phone, chat, hardware, software, system, development, performance, protocols, industry, customer, troubleshooting, communication skills, verbal, tools, customer service, platforms, flexible, setup, health, wellness, benefits mandatory skills. This is a Full-Time morning shift job.Salary vary between 2k to 2k (USD) per month depending upon skills and years of experience candidate got.About Venture SmarterVenture Smarter is your trusted partner in navigating the complex landscape of business growth and transition. We believe that the key to staying ahead in today's competitive market lies in employing innovative, yet tried-and-tested business strategies. Our core values-innovation, integrity, and impact-drive us to deliver solutions that are both effective and ethical.We offer a comprehensive range of services, from business strategy and legal consultancy to market entry and exit solutions. Whether you're looking to enter new markets, expand existing ones, or plan for mergers and acquisitions, our services are designed to guide you through every transitional phase.

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