Lead, Account Management

• Identify and onboard new HORECA and O&I clients.
• Build and maintain strong relationships with key stakeholders.
• Act as the primary point of contact for assigned accounts.

• Develop and execute account strategies to drive sales and meet revenue targets.
• Identify cross-selling and upselling opportunities within existing accounts.
• Collaborate with internal teams (operations, finance, and marketing) to ensure seamless service delivery.

• Handle end-to-end order processing, ensuring timely fulfillment.
• Monitor stock availability and coordinate with supply chain teams.
• Provide regular updates to clients on promotions, new products, and pricing.

• Ensure timely invoicing and payment recovery from clients.
• Address and resolve any billing or payment-related issues.
• Implement strategies to retain high-value clients and minimize churn.

• Experience: 2-4 years in B2B sales, account management, or business development, preferably in the food, FMCG, or supply chain sector.
• Education: Bachelor's/master's degree in business, Sales or a related field.
• Skills: Strong negotiation, communication, and relationship management skills.
• Mindset: Target-driven, proactive and problem-solving approach.
• Tech Savvy: Comfortable using CRM tools, MS Excel, and data analysis for reporting.

• We work in a flexible but fast paced environment.
• We start and end with customers to deliver exceptional service.
• We love to innovate, prioritize, decide, and deliver.
• We love what we do, and we don't rest until our targets are achieved.. So if you're also someone who is driven until the dream is achieved, come join us.

Delivery Hero