
Associate Director Relationship Manager - Corporate & Investment Banking
- Lahore, Punjab
- Permanent
- Full-time
- Lead the development and implementation of the client strategy for the designated portfolio.
- Accountability for delivering financial performance objectives (revenues, costs, etc.) and other objectives for client relationship management and development.
- Ensure compliance with Anti-Money Laundering (AML), Customer Due Diligence (CDD), and credit risk.
- Actively originate new business and grow the franchise by leveraging the bank's competitive attributes (e.g., Network, Transaction Banking).
- Selectively develop new relationships as required.
- Engage senior management and decision-makers of key clients to improve dialogue quality.
- Promote a shift from transactional reactive client coverage to consistent value-added partner/trusted advisor status.
- Anticipate clients' needs and provide strategic advice, involving relevant product and industry partners.
- Maximize profitable revenue for the bank while maintaining a focus on client outcomes.
- Strengthen and deepen existing relationships at both senior and operating levels within the designated portfolio
- Bring strategic thought to changes in the corporate landscape regionally/globally and identify areas of international grow
- Proactively manage the designated client portfolio to ensure close ties with key stakeholders such as Financial Markets, Transaction Banking, Corporate Finance Risk, Country CEOs, and Service Delivery. This includes the appropriate identification and management of risks, ensuring compliance with the regulatory environment by staying updated with changes and Group policies, and contributing to policy formulation. Additionally, ensure adherence to all sales disciplines in accordance with CIB standards, including Account Planning, Call Reports, and Deal Pipeline Management.
- Ensure key regulatory risks and concerns are raised within the governance framework across Corporate teams.
- Strong interpersonal skills
- Stakeholder management
- Decision making
- Communication skills
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.