French Speaker

Lahore, Punjab
₨ 1,25,000 per year
Permanent
Full-time

1 month ago

Job OverviewDo you think you have what it takes to talk your way through customers and bring about a positive change in customer engagement? We are looking for incredible French Speakers with phenomenal speaking skills who can do wonders in the world of CX. Hence, when a regular person is having difficulty in handling or resolving any particular customer grievance - that is where you come into play.Job Description

Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services
Collaborate and build relationships with customers to strengthen service competitiveness
Communicate back to customers, track, and resolve any issues regarding the service in a timely and efficient manner
Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score

Job Specification

O/A Level / Intermediate or above
Excellent communication skills in French & English Language
Proficiency with MS Office (Particularly MS Excel and MS Word)

Job Specificationis in search of talented and motivated individuals for the post of French Speaker in the field of Customer Service in one of their office located in Lahore - Pakistan. The ideal candidate should have intermediate qualification and atleast student of experience. The position require english language, french language, communication skills, client dealing, customer satisfaction mandatory skills. This is a Full-Time on rotation job.Salary vary between 125k to 125k (PKR) per month depending upon skills and years of experience candidate got.About ibex.ibex. is a public listed company on NASDAQ. We are a people-helping company, inspired to bring about a global change in an otherwise dulled out technological world. Headquartered in Washington, D.C., ibex. has delivery locations across 30 sites in 8 countries and maintains a network of over 25,000+ employees. With its CLX platform, the company's solutions range from handling 138 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2.3 billion yearly in lifetime revenues, to deploying its Clear view platform that helps brands manage and optimize their customer experience. Emerging with its client-driven and customer-inspired approach, ibex. Pakistan has achieved the #1 Market Position in delivering the end-to-end customer experience journey to fortune 500 companies. We are among the fastest growing geographical location of ibex currently employing 6500+ employees operating from 8 centers in 3 major cities; Karachi, Lahore, and Islamabad. We offer permanent and contractual job opportunities with internal growth opportunities to striving individuals. We have among the highest female ratio and fresh graduate hiring across the industries. Our mantra is we don't create jobs we make careers!

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