Operation & Customer Support Executive

Dubizzle

  • Lahore, Punjab
  • Permanent
  • Full-time
  • 17 days ago
Dubizzle Labs is seeking Operations & Customer Support Executives to support our Dubizzle KSA operations. This role is primarily responsible for managing ad postings while ensuring seamless communication with Arabic-speaking clients.Key Responsibilities:
  • Ad Posting Management: Accurately handle ad postings for Dubizzle KSA, ensuring compliance with platform guidelines.
  • Client Communication: Engage with Arabic and English-speaking clients via email, chat, and calls to provide assistance and resolve queries.
  • Customer Support: Address customer inquiries efficiently and escalate issues when necessary.
  • Record Keeping: Maintain accurate logs of client interactions for future reference.
  • Internal Coordination: Work closely with internal teams to streamline operational workflows.
Requirements:Must-Have:-Fluency in Arabic (Speaking, Reading, and Writing) – Essential for seamless client communication.
-Proficiency in English (Speaking, Reading, and Writing).
-Strong communication and coordination skills to interact effectively with clients and internal teams.Good-to-Have:✔ Bachelor's degree in a relevant field.
✔ Experience with Microsoft Excel and Office tools.If you are fluent in Arabic and English and have strong communication skills, we encourage you to apply!

Dubizzle