Quality Officer

  • Islamabad
  • Permanent
  • Full-time
  • 26 days ago
Normeca International AS is operating an innovative healthcare project in Pakistan, the “Mobile Multi-Diagnostic Clinic / Mini Hospital,” in collaboration with the Islamic Development Bank (ISDB) and the Government of the Islamic Republic of Pakistan. This project involves state-of-the-art mobile clinics, housed in large, fully-equipped trailers, designed to deliver essential healthcare services directly to communities in the KPK and Sindh regions. Each mobile clinic supports a range of general diagnostic services and minor surgical procedures. In addition to advanced medical equipment, the units are designed with comprehensive facilities, including kitchens, laundry, dining areas, and conference rooms, ensuring complete functionality and comfort for medical teams and patients alike. Through this project, Normeca International AS is committed to enhancing healthcare accessibility and delivering high-quality care to underserved areas.Normeca International AS is seeking a meticulous and experienced Quality Officer to join our team. This role is critical in ensuring the highest standards of quality and compliance within our Mobile Medical Units (MMUs) operating in the rural areas of Pakistan. The successful candidate will be responsible for overseeing and following up on the MMUs' services and operations in the field.Key Responsibilities:
  • Develop and implement quality assurance policies and procedures to ensure compliance with healthcare regulations and standards within the MMUs.
  • Conduct regular audits and inspections of MMU operations, patient care, and staff performance.
  • Monitor and analyze quality metrics to identify areas for improvement in MMU services.
  • Collaborate with healthcare professionals to develop and implement quality improvement initiatives for the MMUs.
  • Provide training and education to MMU staff on quality standards and best practices.
  • Investigate and resolve quality-related issues and complaints in the field.
  • Maintain accurate and detailed records of quality assurance activities and findings related to the MMUs.
  • Prepare and present quality reports to management.
  • Stay updated with the latest developments in healthcare quality standards and regulations.
  • Foster a culture of continuous improvement and patient safety within the MMUs.
Qualifications:
  • Bachelor’s degree in healthcare administration, quality management, or a related field.
  • Proven experience as a Quality Officer or in a similar quality assurance role in healthcare.
  • Strong knowledge of healthcare regulations, quality standards, and best practices.
  • Excellent analytical and problem-solving skills.
  • Strong attention to detail and organizational skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency in MS Office (Word, Excel, Outlook).
  • Proficiency in English is mandatory.
  • Willingness to work in non-standard conditions in rural areas and travel to various field locations.
What We Offer:By becoming part of our team, you will join an excellent medical team and help change the world for the better for many people in Pakistan. What you will receive:
  • Opportunity to develop and gain experience of international standard.
  • Accommodation and three meals a day while on travel.
  • Free medical care for you and your family in our clinic.
  • Competitive salary and medical insurance.
Scope of Work: Full time
Place of Work: HQ Islamabad, PakistanIf you are a dedicated and skilled Quality Officer with a passion for ensuring excellence in healthcare, we encourage you to apply. Join us in our mission to bring quality healthcare to underserved communities through our Mobile Medical Units.At Normeca International, we believe in the power of diversity and inclusion. We are committed to creating a workplace where everyone feels valued and respected. Our hiring decisions are based on qualifications, passion, and the potential to make a difference—never on factors like race, color, religion, nationality, gender, age, sexual orientation, or any other personal attributes. We welcome individuals from all backgrounds and walks of life and are dedicated to fostering a supportive environment where everyone can thrive.

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