Contract Billing Specialist
Prime System Solutions
- Lahore, Punjab
- Permanent
- Full-time
Each employee’s performance is tracked through both leading and lagging key performance metrics:Billing Accuracy: Measures the percentage of invoices that are error-free and accurately reflect the terms of the contract.Timeliness of Invoicing: Track how quickly invoices are generated and sent to clients after the completion of services or delivery of goods.Customer Satisfaction: Assesses client satisfaction with the billing process, such as clarity of invoices, responsiveness to inquiries, and overall customer service.Billing Cycle Time: Measures the time it takes to complete the entire billing cycle, from gathering necessary information to generating invoices and sending them to clients.Billing Adjustments: Tracks the number of billing adjustments made due to errors or changes in contract terms.Billing Productivity: Measures the number of invoices processed or generated by a billing employee within a specific timeframe.Education Requirements, Skills, and KnowledgeAttention to Detail: Contract billing involves handling various details, such as contract terms, pricing, and payment schedules.Numerical Aptitude: Strong numerical skills are essential for performing calculations, reconciling accounts, and managing financial data accurately. Proficiency in basic math and familiarity with accounting principles is beneficial.Analytical Thinking: Need to analyze and interpret complex contractual terms and conditions, ensuring that billing accurately reflects the agreed-upon terms.Knowledge of Billing Systems: Proficiency in using billing software and systems is important for efficiently generating invoices, tracking payments, and managing customer accounts. Familiarity with popular accounting software and billing platforms is advantageous.Communication Skills: Effective communication is essential when interacting with clients, internal teams, and stakeholders.Organization and Time Management:. Strong organizational skills and the ability to prioritize tasks help in managing workload effectively and meeting deadlines.Problem-Solving: Should be skilled in problem-solving, using critical thinking to identify root causes, propose solutions, and prevent future issues.Knowledge of Contract Terms: Familiarity with contract terminology, billing terms, and pricing structures is important for accurate invoicing.Customer Service: Strong customer service skills, including empathy, professionalism, and effective communication, contribute to positive client experiences and satisfaction.