Sr. Operations Officer - Quetta

Quetta, Balochistan
Permanent
Full-time

21 days ago

Description :Job Description:“Mercy Corps collects your personal data for the purposes of managing Mercy Corps recruitment related activities as well as for organizational planning purposes globally. Consequently, Mercy Corps may use your personal data in relation to the evaluation and selection of applicants including, for example, setting up and conducting interviews and tests, evaluating and assessing the results thereto and as is otherwise needed in the recruitment processes including the final recruitment.Mercy Corps is an international organization consisting of multiple affiliated companies in various countries. Mercy Corps has international sites and uses resources located throughout the world. Your data may be held on secure platforms globally, including outside of the EU. All personal data whether relating to recruitment or employment, is held on a secure platform and system which is subject to regular testing and audit. Unless stated in the job description that the post involves other organizations with which the information will be shared as part of the recruitment process, your personal data will only be shared with third parties where consent is given.Mercy Corps participates in the Inter-Agency Misconduct Disclosure Scheme (the “Scheme”) (www.schr.info/the-misconduct-disclosure-scheme). Accordingly, we request information from a job applicant’s previous employer(s) about any investigations which found that the applicant committed sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents of misconduct under investigation when the applicant left employment. By applying, you confirm your consent to Mercy Corps collecting your prior employment history under the Scheme as part of the application process. Your data will be stored for up to four years.ESSENTIAL JOB FUNCTION: * Provide program full operational support, coordination in programmatic activities designed to meet program objectives.

Possess a clear understanding of organization policies and procedures making sure that all Operational responsibilities are carried out in accordance with these policies and procedures.
Develop and manage the systems in Quetta Office, for full integration with organization systems.

Field Staff Coordination: * Ensure the application of standard procedures of organization in the field districts.

Make sure that the monthly programmatic activities in project implementation districts are adhering with our practices and provide continuous support to field staff in terms of Operations.

Program Coordination: * Execute operational orientation of new staff in Quetta as well as in field districts; participate in monthly and annual program planning.

Participate in routine meetings with program staff and provide them operational support.
Sharing of PR Master List with Country Office on monthly basis.

Finance Coordination: * Work with Finance and program departments on planning and managing operational budget. Ensure necessary reports are provided to finance for financial planning and allocation activities.

Sharing of Operations related documents with Finance department on required basis.

Staff Management: * Overall management of the support staff of Quetta. Conduct orientation sessions for support staff and supervise them closely to ensure that they are properly trained and capable of fulfilling organization objectives.HR Activities: * Provide support in HR practices such as, IOP reviews, evaluation, and timesheets.

Provide support in hiring interviews, fulfilling standard procedure at Quetta office and whenever requested by the Country Office.
Ensure adherence to organization's national staff policies by staff, advise colleagues in policy-related issues, orientation to newly hired staff.

Security: * As being operations lead, provide support in managing security for Quetta office and its field districts. Robust coordination with field staff as well as Quetta staff travelling to field districts.

Close coordination with Security Officer and Transport Movement Assistant.
Supervise administratively Transport department.

Operational Support: * The Senior Operations Officer-Quetta will be responsible for the management of all administration, IT and logistics functions and is responsible for the full and proper implementation of organization systems of management, compliance and control with regard to the following disciplines:AdministrationDisciplines covered under administration are:

Office Premises and Guesthouse
Facilities and events Management
Property and Assets Management
Information Technology
Communications
HR (as defined in this PD)

LogisticsDisciplines covered under logistics are:

Procurement
Fleet Management
Warehouse management
Asset Management
Provide the support to procurement supervisor in completion of “PR Master List” and their sharing with Manager Operations at Country Office on monthly basis.
Administration of Warehouse using organization's standard practice.
Manipulation of programmatic commodities using organization's standard policies and procedures.
Maintain confidentiality of all national staff personnel issues including disciplinary procedures and contracts.
Maintain and monitor all communication systems and electronic equipment. This will involve management of standard operating procedures, maintenance of equipment, and enforcement of established protocols with office.
Other relevent duties as assigned by the supervisor.

SAFEGUARDING RESPONSIBILITIES:

Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work
Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members
Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

SUPERVISORY RESPONSIBILITYThe following Team Member: Drivers, Cook, Office CleanerACCOUNTABILITYReports Directly: Project Manager – TB Program The following Team Member: Drivers, Cook, Office CleanerWorks Directly With: Program, Finance teams, Operations team, Field teamsKNOWLEDGE AND EXPERIENCE:MBA or equal degree in an equivalent field with minimum of five years’ field experience in administrative and operational support functions with a humanitarian non-governmental organization including. Experience in setting up and managing administration systems. Experience in procurement, logistics and administration management. Experience of working in emergencies / humanitarian assistance at field level. Excellent writing and communications skills. Excellent negotiation, representation, skills and the ability to work comfortably with an ethnically diverse team. Effective verbal and written communication, organizational, prioritization and computer skills in Microsoft Office applications.SAFEGUARDING & ETHICSMercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and participate in the . We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to the Mercy Corps Integrity Hotline( )NOTE:

Only shortlisted candidates will be called for an interview.
The management reserves the right to accept or reject any or all CV(s) without assigning any reason.

We are an equal employment opportunity employer and females are strongly encouraged to apply.Behaviors : Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Thought Provoking: Capable of making others think deeply on a subjectMotivation : Self-Starter: Inspired to perform without outside helpEducation : MastersExperience : 5 years: Five years' field experience in administrative and operational support functions with a humanitarian non-governmental organization.

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