Operations Manager - Store/DC
- Multan, Punjab
- Permanent
- Full-time
- Oversee the inventory flow within the multiple warehouses including incoming, returns, disposals, transfers, etc. city wise.
- Perform routine inventory audits to ensure records in the warehouse management systems are accurate
- Timely escalation of inventory discrepancies in the warehouse management systems while liaising closely with security staff of each warehouse
- Generate daily/weekly reports to ensure critical areas of the inventories are controlled and discrepancies resolved
- Ensure KPIs are reviewed on a daily, weekly, or monthly basis and perform control and quality analysis on any behaviours/processes that could impact on inventory integrity
- Set up inventory management processes and perform inventory control procedures (eg. cycle counts)
- Gain expertise in key warehouse process paths; we'll need you to ensure that process is adhered to across all shifts and departments - also that onsite and remote viewing of CCTV footage is done to check processes and highlight any gaps of understanding or implementation
- Measurement of quality and inventory integrity and accuracy, while providing quality assurance feedback to the warehouse managers
- Review and analyse customer complaints and any defect data, followed by development of corresponding action plans to reduce future incidents
- Support any ad-hoc tasks assigned by the line manager.
- Constantly challenge the current processes, find “loopholes” and propose improvements to the processes.
- At least 1-2 years of proven experience in an inventory/warehouse management role.
- In depth knowledge of operations and first principles (e.g. supply chain, customer service, etc.)
- Working knowledge of quality operational metrics.
- Familiar with Warehouse Management Systems.
- Self-motivated and able to work independently.