Product Analyst

Lahore, Punjab Kharian, Punjab
Permanent
Full-time

1 month ago
Apply easily

About UsACE Money Transfer is a UK-based fintech company headquartered in Manchester. We provide secure and convenient online remittance services from the UK, Europe, Canada, Switzerland and Australia to over 100 countries. As part of the ACE Group, our portfolio spans digital wallets, real estate, advertising, and software solutions.We are growing our product team and are looking for a Product Analyst who’s excited about fintech, user experience, and delivering value to global customers. This role is ideal for someone early in their product career, with opportunities for learning, development, and progression into more senior roles.Key Responsibilities

Support cross-functional teams (product, design, development, and marketing) to design and improve our money transfer products and services.
Collaborate with UI/UX designers to help enhance the user experience across ACE’s mobile app and website.
Assist in monitoring the performance of payment processes and help ensure a seamless checkout experience.
Analyse user interactions and customer data to identify usability issues or performance bottlenecks.
Participate in sprint planning and task coordination with technical teams.
Assist with onboarding new payment or payout partners by helping gather requirements and track integration progress.
Conduct competitive research and contribute to identifying new product opportunities.
Gather customer feedback and participate in usability testing sessions to improve product features.
Ensure awareness and support of compliance with relevant financial regulations.
Work closely with IT, marketing, and customer service teams to support product-related initiatives.

Skills and Competencies

Analytical Thinking: Ability to interpret data and user behaviour to support product decisions.
Communication: Comfortable presenting ideas and findings to both technical and non-technical colleagues.
Team Collaboration: Works well in a team environment and enjoys cross-functional collaboration.
Problem Solving: Keen to investigate problems and suggest practical solutions.
Product Mindset: Enthusiastic about improving customer experience through digital products.
Basic UI/UX Understanding: A general awareness of good design and user-friendly digital journeys.

Tools You Might Use

JIRA, or other project tracking tools
Google Analytics or similar tools for user behaviour analysis
Figma, Adobe XD, or similar tools for UI/UX review

Basic Qualifications

Education: Bachelor’s degree in Business, Computer Science, Design, Marketing, or a related field.
Experience: 2 years in a product, business analysis, or tech-related role.
Bonus: Interest or exposure to fintech, remittance, or digital payment systems.

ACE Money Transfer Profile: https://acemoneytransfer.com/company-profilePowered by JazzHR

ACE Money Transfer