IT Support Officer
ACE Money Transfer
- Kharian, Punjab
- Permanent
- Full-time
ACE Money Transfer is UK based company with its headquarters in Manchester, United Kingdom. The company is an online remittance service provider for customers out of the UK, Canada, Australia, and the European Union, including Switzerland. The company is a parent company in a group of companies with a diversified portfolio including digital wallet services in the UK and real estate, advertising businesses, and software solutions in Pakistan.Job Title: IT Support OfficerResponsibilities:
- Provide timely and effective technical support for hardware and software issues.
- Manage and optimize network infrastructure, including routers, switches, and firewalls.
- Oversee the configuration and troubleshooting of surveillance camera systems.
- Ensure the seamless operation and user support for system applications.
- Install, configure, and maintain a variety of software applications based on organizational needs.
- Collaborate with cross-functional teams to address IT requirements and implement innovative solutions.
- Keep software systems up to date by applying the latest patches and updates.
- Maintain detailed records of support activities and resolutions.