Receptionist & Protocol Officer
GenZ Talent
- Lahore, Punjab
- Permanent
- Full-time
Shift: Morning (10:00 AM 07:00 PM)
Job Location: Near Model Town Link Road, Lahore
Salary Range: PKR 60,000 80,000 + BonusesJob SummaryWe are seeking a professional, well-mannered, and presentable Receptionist & Protocol Officer to manage the front desk of our visa consultancy office. This role serves as the first point of contact for clients and visitors, ensuring a welcoming environment and smooth administrative operations while supporting the consultancy team.Key ResponsibilitiesGreet and assist walk-in clients courteously and professionallyProvide visitor protocol and ensure smooth client service experienceManage incoming calls, schedule appointments, and maintain the office calendarProvide accurate information regarding visa services and application proceduresMaintain a tidy, organized, and professional reception areaAssist with photocopying, scanning, and other basic administrative tasksCoordinate with consultants to ensure seamless service deliveryFollow up with clients via phone and email as neededMaintain strict confidentiality of client documents and sensitive informationRequirementsBachelors degreePleasant personality with professional appearance and a welcoming demeanorPrior experience as a receptionist or front desk officer (visa, education, or travel consultancy preferred)Excellent communication and interpersonal skillsProficiency in MS Office (Word, Excel, Outlook)Strong organizational and multitasking abilities