Generative AI Engineer Voice Calling Systems

Lahore, Punjab
Permanent
Full-time

14 days ago
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Generative AI Engineer Voice Calling SystemsType: OnsiteTime: 1pm to 10pmLocation: Lake City, Lahore, PakistanAbout the Role:We are seeking AI engineer with expertise in Gen-AI, voice calling systems, conversational AI, and AWS. Youll be responsible for building and optimising our nationwide AI-powered voice calling products.This role combines generative AI experience with deep AI/ML development (speech + LLMs) to deliver highly reliable, low-latency, real-time voice systems. You will work closely with the Solutions Architect to ensure scalable design.Key Responsibilities:Voice AI Development

Build end to end pipelines for real-time calls.

Integrate 3rd party voice calling / receiving services i.e. Twill.

Integrate LLMs (OpenAI, Anthropic, Llama, etc.).

Ensure natural, multi-language voice delivery.

Gen AI Solutions:

Implement RAG pipelines with vector databases for contextual conversations.

Apply prompt engineering to improve conversational quality.

Ensure compliance, safety, and bias mitigation in AI responses.

AWS:

Deploy and scale AI workloads on AWS (EKS, Lambda, EC2, S3, DynamoDB, etc.).

Optimise GPU/compute workloads for low-latency inference.

Collaborate with Solutions Architect on API contracts & integration patterns.

Required Qualifications:

4+ years in AI/ML engineering (focus on conversational AI, voice, or telephony).

Hands-on experience integrating STT, TTS, and LLMs into production systems.

Strong knowledge of AWS services for AI/voice deployments.

Skilled in Python/Node.js and AI frameworks.

Experience building real-time/low-latency applications.

Preferred Qualifications:

Experience with multilingual systems (especially low-resource languages).

Prior work on AI-powered contact centre or telephony platforms.

Knowledge of AI compliance in telecom (GDPR, HIPAA, etc.).

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