
Senior Business Analyst
- Karachi, Sindh
- Permanent
- Full-time
- Assist in pre-sales activities
- Review high level requirements shared by client, prepare questions, assumptions
- Assist in pre-sales documentation
- Participate in project discovery sessions
- Identify key stakeholders, establish close working relationships with them
- Identify and document the current processes, gaps, pain points
- Document project requirements, success metrics, KPIs
- Write user stories or assist TPM and PDM in user story writing
- Prepare other supporting documentation e.g., workflows, wireframes, gap analysis, functional specification, user guide, training deck etc.
- Liaise with design team to create mock-ups
- Facilitate meetings; work closely with TPM, system architects and developers
- Act as a bridge between business and technical stakeholders
- Participate in scrum, sprint planning and other ceremonies as needed
- Perform UAT or quality assurance as required
- Prepare test scenarios/cases to verify the functionality
- Ability to demo system features, prepare demo script
- Strong written & verbal communication and interpersonal skills
- Strong analytical and problem-solving skills
- Strong data analysis and data presentation skills
- Strong research skills
- Good understanding of SDLC
- Good understanding of Agile framework
- Expertise on flowcharting and mock-up tools like Visio, draw.io, Balsamiq, Axure etc.
- Expertise on MS Office tools; Excel, Word, PowerPoint
- Bachelor’s degree in IT or related discipline.
- 5+ years of hands-on work experience as a Business Analyst.
- Proficiency in using Microsoft Visio diagramming tool or similar software.
- Strong problem-solving skills and ability to work effectively in a collaborative team environment.
- Excellent communication skills with the ability to convey complex technical concepts effectively.
- Demonstrated ability to work in a fast-paced environment and manage multiple priorities effectively.